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The Truth About Emotional Intelligence: What Research Says About Enhancing Performance

September 25, 20232 min read

Introduction

Emotional Intelligence (EQ) is not a peripheral skill but a fundamental attribute strongly correlated with professional success. This article systematically reviews empirical data that substantiates EQ's crucial role in effective work performance. The objective is to provide actionable insights for individuals and organisations committed to performance optimisation.

EQ as a Predominant Factor in Professional Success

EQ Accounts for 58% of Success Across Professions

Research indicates that EQ is responsible for 58% of success across various job categories. This data suggests that EQ serves as a foundational element for several essential professional skills including, but not limited to, time management and communication.

Implications for Resource Allocation

The predominance of EQ in contributing to professional success calls for a reallocation of training and development resources. Focusing on EQ can provide a high return on investment for both individual and organisational development.

High Performance is Linked to High EQ

Studies show that 90% of high performers possess high EQ, in contrast to only 20% of low performers.

Risk and Performance Management

Low EQ scores can be early indicators of potential underperformance, making EQ assessment a necessary component for performance risk management.

Economic Implications of EQ

The Earnings Gap: High EQ and Salary

High EQ has been found to correlate with higher earnings, amounting to an average annual difference of $29,000 as compared to those with low EQ.

Financial Incentive for EQ Development

A percentage-point increase in EQ is associated with a $1,300 increase in annual salary, establishing EQ as not just a soft skill but a financially quantifiable asset.

Longitudinal Studies: EQ Versus IQ

The Long-Term Comparative Study

A four-decade study at UC Berkeley discovered that EQ had four times the power of IQ in predicting success in one's field.

Revising Priorities for Career Advancement

While IQ may provide entry into certain fields, long-term success is more substantially influenced by EQ, necessitating its prioritisation in career development strategies.

Case Study: Organisational Leadership and EQ

PepsiCo's Internal Findings

An internal study at PepsiCo found that managers with high levels of EQ consistently outperformed their revenue targets by 15-20%, whereas those with low EQ underperformed by the same percentages.

EQ as a Leadership Competency

Emotional intelligence emerges not as an optional leadership quality but as a requirement for sustainable success and team performance.

Conclusion

The empirical evidence presented substantiates the integral role of Emotional Intelligence in professional success, earnings, and leadership efficacy. As such, EQ merits focused attention for those aiming to optimise performance at both the individual and organisational levels.

Next Steps

Want to learn more about performance? Check out these links:

Emotional Intelligence — What Do the Numbers Mean?

Working From Home Leads To Decreased Productivity, Research Suggests

High Performing Teams Characteristics - 15 Things All High Performing Teams do

To find out how PerformanceNinja could help you create high-performing teams, book a free strategy call or take a look at our Leadership Accelerator.

The founder of PerformanceNinja, Rich loves helping organisations, teams and individuals reach peak performance.

Rich Webb

The founder of PerformanceNinja, Rich loves helping organisations, teams and individuals reach peak performance.

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